Terms of service
Maple Q Outdoor
Last Updated: October 13, 2026
1. Overview
Welcome to Maple Q Outdoor.
This website is operated by Qingfeng International Inc., a company registered in Canada.
Throughout this website, the terms "we," "us," and "our" refer to Maple Q Outdoor and Qingfeng International Inc.
By accessing our website or purchasing products from us, you agree to these Terms of Service and our applicable store policies.
Our online store is powered by Shopify.
2. Products and Availability
Maple Q Outdoor is a Canada-based retailer offering a curated selection of outdoor apparel, footwear, backpacks, accessories, and equipment.
We make reasonable efforts to provide accurate product descriptions, photographs, pricing, and availability information.
Product colours may vary slightly depending on screen settings and lighting conditions.
All products are subject to availability. We reserve the right to limit quantities or discontinue products, subject to applicable law.
3. Pricing and Taxes
All prices are displayed in Canadian dollars (CAD) unless otherwise indicated.
Applicable sales taxes, including GST/HST and any other required taxes, are calculated during checkout.
Shipping charges are displayed separately before order confirmation.
We may update product prices without prior notice. Changes will not affect orders already accepted, except as permitted by applicable law.
4. Orders and Payment
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
Orders are subject to acceptance, product availability, and payment authorization.
We may contact you if additional information is required to process an order.
If an order cannot be fulfilled, we will notify you and arrange an appropriate refund for any payment collected.
Payment transactions are processed through the payment providers available at checkout.
5. Shipping and Delivery
Maple Q Outdoor currently offers shipping within Canada.
Shipping rates and delivery information are described in our Shipping Policy.
Delivery estimates are provided for convenience and may vary due to carrier operations, weather, remote destinations, and other circumstances.
Nothing in this section limits rights available under applicable consumer protection laws.
6. Returns and Refunds
Eligible returns are accepted within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.
Items generally must be unused, unworn, and returned with original tags and packaging.
Certain items marked Final Sale may be excluded from change-of-mind returns.
These restrictions do not limit statutory rights relating to defective, misrepresented, or otherwise non-compliant goods.
7. Product Use and Safety
Customers are responsible for selecting products appropriate for their intended activities and following manufacturer instructions, warnings, and care guidelines.
Outdoor activities may involve inherent risks.
Nothing in these Terms excludes liability that cannot legally be excluded.
8. Intellectual Property
Website content, including original text, graphics, branding, layout, and other materials owned by Maple Q Outdoor or its licensors, is protected by applicable intellectual property laws.
Third-party brand names, trademarks, and logos remain the property of their respective owners.
No trademark ownership or manufacturer endorsement is implied by the sale or display of third-party products.
9. Website Use
You agree not to use our website for unlawful purposes, fraudulent transactions, unauthorized access, or activities that interfere with website security or functionality.
We may take reasonable measures to prevent misuse of our services, subject to applicable law.
10. Third-Party Services
Our website may use third-party services, including Shopify, payment processors, shipping providers, and analytics services.
These services may be governed by their own applicable terms and privacy practices.
We are not responsible for independent third-party websites outside our control, except where applicable law provides otherwise.
11. Disclaimer and Liability
We aim to provide accurate information and reliable customer service.
To the extent permitted by applicable law, we do not guarantee uninterrupted website availability or that all website information will be free from technical errors.
Nothing in these Terms excludes or restricts any warranty, remedy, or liability that cannot lawfully be excluded or restricted under applicable Canadian consumer protection legislation.
12. Privacy
Personal information is handled in accordance with our Privacy Policy and applicable privacy laws.
Please review our Privacy Policy for information about how personal data is collected, used, disclosed, and protected.
13. Changes to These Terms
We may update these Terms of Service periodically.
Updated terms will be posted on this website with a revised effective date.
Changes will apply prospectively unless otherwise permitted by applicable law.
14. Governing Law
These Terms are governed by the applicable laws of Ontario and the federal laws of Canada, subject to any mandatory consumer protection rights and jurisdictional rules that apply to customers in other provinces or territories.
15. Contact Information
For questions about these Terms of Service, please contact us through the Contact Us page on our website.
Maple Q Outdoor
Operated by Qingfeng International Inc.
Ontario, Canada.